Assistant Director: Parliamentary & Stakeholder Liaison




Reference number: POST 23/71

Directorate: Stakeholder Management

This post is being re-advertised.

SALARY: R270 804 per annum (level 9)

CENTRE: Pretoria

REQUIREMENTS: An appropriate recognised Bachelor’s degree or equivalent qualification (on NQF level 6) coupled with relevant experience in stakeholder relation management, research, writing and policy analysis. The candidate must have a sound understanding of government policies. Must have excellent writing, analytical and managerial skills. People’s skills as well as communication skills are vital to the position.

DUTIES: The successful candidate will be required to assist thee Directorate to, among others: Co-ordinate the Office’s submissions to Parliament. Coordinate research and prepare draft responses to Parliamentary questions. Liaise with all spheres of Government and arms of State with regard to parliamentary matters requiring the attention of the Office. Communicate to the Office all relevant matters raised in Parliament that has a bearing on the organization. Organize regular interaction between the Principal and key stakeholders. Provide administrative, logistical and research support in preparation for stakeholder engagements. Undertake any relevant responsibilities deemed necessary by the Head of the Cabinet Directorate.

ENQUIRIES: Mr K Futhane Tel: (012) 300-5995

CLOSING DATE: 27 June 2014

The Presidency is an equal opportunity, affirmative action employer. It is our intention to promote representivity (race, gender and disability). The candidature of persons whose transfer / appointment will promote representivity will receive preference. Candidates with disabilities are encouraged to apply.

Candidates will be subject to a security clearance up to the level of Top Secret.

APPLICATIONS: The Presidency, Private Bag X1000, Pretoria, 0001 or Hand deliver at 535 Johannes Ramokhoase Street (former Proes Street), Arcadia, Pretoria.

FOR ATTENTION: Mr. T Lekalakala

NOTE: Applications must be submitted on form Z83 and should be accompanied by certified copies of qualifications, ID as well as a comprehensive CV in order to be considered. It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualification Authority (SAQA). Short-listed candidates for SMS post will be required to undergo competency-based assessment and they will also be required to enter into a performance agreement and sign a financial disclosure annually. Correspondence will be limited to successful candidates only. If you have not been contacted within 3 months after the closing date of this advertisement, please accept that your application was unsuccessful. Shortlisted candidates will be subjected to a pre-employment screening and a Top Secret security vetting to determine the suitability of a person for employment. Failure to submit the requested documents will result in your application not being considered.

Click here to download a Z83 Application Form.







Questions after the interview:

At the end of an interview there is usually an opportunity where you can ask any questions you might have. This is a great opportunity to show the interviewer that you are interested in the position as well as the company. It is a good idea to prepare a few questions before the interview – this can be done while you are doing research on the company.

Your questions should show the interviewer that you are a good candidate for the position. Try and avoid questions that are based on your personal needs and preferences, for instance:

- How much leave will I get in a year?
- Will I be considered for promotion in my first year?
- When will I get an increase?
- What time can I leave in the afternoon?

These questions are inappropriate at this stage and will probably raise concerns on the side of the interviewer. Should you be the successful candidate then all these questions will be answered in your letter of appointment so don’t waste this opportunity by asking these basic questions.

If the position is an entry level job or very junior then you are welcome to ask questions in line with the position, for instance:

- Why did the previous person leave the position?
- What would the successful person be tasked to do in a typical day?
- How does this position fit into the department and / or company?
- Could you explain the company structure to me?
- Is there any further education assistance or support?

If the position is more senior then you can prepare question around the following themes:

- current issues that will face the successful candidate;
- inter-personal challenges in the department;
- any process, technology or people challenges that needs to be attended to urgently;
- key result areas that need urgent attention in the first few months;

The above information should get you started. Prepare a few questions so that you can show your worth. Good luck with your interview!

Researcher




Reference number: POST 23/70

Contract linked to the term of office of the Parliamentary Counsellor

SALARY: All inclusive salary package of R532 278 per annum (level 11)

CENTRE: Cape Town

REQUIREMENTS: An appropriate recognised three year qualification or equivalent qualification on NQF level 6. A post-graduate qualification will be an added advantage. Appropriate supervisory experience. Proven research and report writing skills. Good written and verbal communication skills. Knowledge of government policies. Good policy analysis skills. In-depth knowledge of Parliamentary processes and systems.

DUTIES: The successful candidate will provide administrative, research and content support to the Parliamentary Counsellor to the Deputy President. Manage the strategic engagements of the Parliamentary Counsellor across the structures of Parliament. Monitor and produce weekly briefs on debates in Parliament. Attend Committees. Track Parliamentary Questions. Write reports for the Parliamentary Counsellor. Ensure that effective records are kept of the activities, correspondence and resources in the Parliamentary Counsellor’s office.

ENQUIRIES: Mr K Futhane Tel: (012) 300-5995

CLOSING DATE: 27 June 2014

The Presidency is an equal opportunity, affirmative action employer. It is our intention to promote representivity (race, gender and disability). The candidature of persons whose transfer / appointment will promote representivity will receive preference. Candidates with disabilities are encouraged to apply.

Candidates will be subject to a security clearance up to the level of Top Secret.

APPLICATIONS: The Presidency, Private Bag X1000, Pretoria, 0001 or Hand deliver at 535 Johannes Ramokhoase Street (former Proes Street), Arcadia, Pretoria.

FOR ATTENTION: Mr. T Lekalakala

NOTE: Applications must be submitted on form Z83 and should be accompanied by certified copies of qualifications, ID as well as a comprehensive CV in order to be considered. It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualification Authority (SAQA). Short-listed candidates for SMS post will be required to undergo competency-based assessment and they will also be required to enter into a performance agreement and sign a financial disclosure annually. Correspondence will be limited to successful candidates only. If you have not been contacted within 3 months after the closing date of this advertisement, please accept that your application was unsuccessful. Shortlisted candidates will be subjected to a pre-employment screening and a Top Secret security vetting to determine the suitability of a person for employment. Failure to submit the requested documents will result in your application not being considered.

Click here to download a Z83 Application Form.







Questions after the interview:

At the end of an interview there is usually an opportunity where you can ask any questions you might have. This is a great opportunity to show the interviewer that you are interested in the position as well as the company. It is a good idea to prepare a few questions before the interview – this can be done while you are doing research on the company.

Your questions should show the interviewer that you are a good candidate for the position. Try and avoid questions that are based on your personal needs and preferences, for instance:

- How much leave will I get in a year?
- Will I be considered for promotion in my first year?
- When will I get an increase?
- What time can I leave in the afternoon?

These questions are inappropriate at this stage and will probably raise concerns on the side of the interviewer. Should you be the successful candidate then all these questions will be answered in your letter of appointment so don’t waste this opportunity by asking these basic questions.

If the position is an entry level job or very junior then you are welcome to ask questions in line with the position, for instance:

- Why did the previous person leave the position?
- What would the successful person be tasked to do in a typical day?
- How does this position fit into the department and / or company?
- Could you explain the company structure to me?
- Is there any further education assistance or support?

If the position is more senior then you can prepare question around the following themes:

- current issues that will face the successful candidate;
- inter-personal challenges in the department;
- any process, technology or people challenges that needs to be attended to urgently;
- key result areas that need urgent attention in the first few months;

The above information should get you started. Prepare a few questions so that you can show your worth. Good luck with your interview!

Director: Media Liaison




Reference number: POST 23/69

Branch: Office of the Deputy President

Contract linked to the term of office of the Deputy President

SALARY: All-inclusive remuneration package of R819 126 per annum (level 13) which consist of a basic salary, the State’s contribution to the Government Employees Pension Fund and a flexible portion in terms of applicable rules

CENTRE: Pretoria

REQUIREMENTS: Appropriate Bachelor’s degree (or equivalent qualification) and extensive experience in the duties listed below. Exposure to a demanding work environment. Preparedness to work long hours and travel extensively. Proven experience in media liaison and press statement preparation. Well-developed written and verbal communication skills. Excellent interpersonal and analytical skills. Proven research and report-writing skills. A working knowledge of Government policy formulation processes and priorities.

DUTIES: Provide overall communication support to the Office of the Deputy President under the supervision of the Spokesperson (as Head of Communications in the Office of the Deputy President); contribute to the formulation and implementation of communication strategies; establish and maintain good working relations with the media; facilitate regular liaison between the media and Office of the Deputy President; write and issue media statements; monitor and analyse media reports on the programme of the Deputy President and government in general; manage a team of media liaison officers in the Chief Directorate: Communications in the Office of the Deputy President; interface with relevant government departments regarding the public programme and activities of the Deputy President; and undertake any other media and communication related work assigned by the Deputy President’s Spokesperson and / or the Head of the Deputy President’s Office.

ENQUIRIES: Mr K Futhane Tel: (012) 300-5995

CLOSING DATE: 27 June 2014

The Presidency is an equal opportunity, affirmative action employer. It is our intention to promote representivity (race, gender and disability). The candidature of persons whose transfer / appointment will promote representivity will receive preference. Candidates with disabilities are encouraged to apply.

Candidates will be subject to a security clearance up to the level of Top Secret.

APPLICATIONS: The Presidency, Private Bag X1000, Pretoria, 0001 or Hand deliver at 535 Johannes Ramokhoase Street (former Proes Street), Arcadia, Pretoria.

FOR ATTENTION: Mr. T Lekalakala

NOTE: Applications must be submitted on form Z83 and should be accompanied by certified copies of qualifications, ID as well as a comprehensive CV in order to be considered. It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualification Authority (SAQA). Short-listed candidates for SMS post will be required to undergo competency-based assessment and they will also be required to enter into a performance agreement and sign a financial disclosure annually. Correspondence will be limited to successful candidates only. If you have not been contacted within 3 months after the closing date of this advertisement, please accept that your application was unsuccessful. Shortlisted candidates will be subjected to a pre-employment screening and a Top Secret security vetting to determine the suitability of a person for employment. Failure to submit the requested documents will result in your application not being considered.

Click here to download a Z83 Application Form.







Questions after the interview:

At the end of an interview there is usually an opportunity where you can ask any questions you might have. This is a great opportunity to show the interviewer that you are interested in the position as well as the company. It is a good idea to prepare a few questions before the interview – this can be done while you are doing research on the company.

Your questions should show the interviewer that you are a good candidate for the position. Try and avoid questions that are based on your personal needs and preferences, for instance:

- How much leave will I get in a year?
- Will I be considered for promotion in my first year?
- When will I get an increase?
- What time can I leave in the afternoon?

These questions are inappropriate at this stage and will probably raise concerns on the side of the interviewer. Should you be the successful candidate then all these questions will be answered in your letter of appointment so don’t waste this opportunity by asking these basic questions.

If the position is an entry level job or very junior then you are welcome to ask questions in line with the position, for instance:

- Why did the previous person leave the position?
- What would the successful person be tasked to do in a typical day?
- How does this position fit into the department and / or company?
- Could you explain the company structure to me?
- Is there any further education assistance or support?

If the position is more senior then you can prepare question around the following themes:

- current issues that will face the successful candidate;
- inter-personal challenges in the department;
- any process, technology or people challenges that needs to be attended to urgently;
- key result areas that need urgent attention in the first few months;

The above information should get you started. Prepare a few questions so that you can show your worth. Good luck with your interview!

Chief Director: Special Projects




Reference number: POST 23/68

Office Of The Deputy President

SALARY: All-inclusive remuneration package of R988 152 per annum (level 14) which consist of a basic salary, the State’s contribution to the Government Employees Pension Fund and a flexible portion in terms of applicable rules

CENTRE: Pretoria

REQUIREMENTS: Appropriate post-graduate university qualification with at least 8 years’ experience in research, policy formulation and analysis, monitoring and evaluation and project management in the public sector. Three of these 8 years must have been at senior management level. High-level managerial, strategic planning, budget management, multi-tasking, interpersonal, communication, research and report writing skills are essential requirements. Understanding of Government planning systems, policies and processes is highly recommended.

DUTIES: Reporting to the Head of the Office of the Deputy President, the successful candidate will ensure that meetings of statutory bodies that the Deputy President chairs and / or participates in are organised and achieve their purpose. Ensure that the Deputy President’s initiatives aimed at improving the performance of government and service delivery are implemented. Ensure that special projects delegated to the Deputy President are implemented, in collaboration with government departments, state agencies and partners outside the state. Organise regular interactions between the Deputy President and important stakeholders in society and Nedlac social partners. Monitor the implementation of internal decisions and public commitments of the Deputy President. Prepare briefing notes in preparation for Cabinet and statutory meetings. The successful candidate will also be responsible for managing human resources, the Unit Operational Plan and the budget. .

ENQUIRIES: Mr K Futhane (Tel: 012 300 5995)

CLOSING DATE: 27 June 2014

The Presidency is an equal opportunity, affirmative action employer. It is our intention to promote representivity (race, gender and disability). The candidature of persons whose transfer / appointment will promote representivity will receive preference. Candidates with disabilities are encouraged to apply.

Candidates will be subject to a security clearance up to the level of Top Secret.

APPLICATIONS: The Presidency, Private Bag X1000, Pretoria, 0001 or Hand deliver at 535 Johannes Ramokhoase Street (former Proes Street), Arcadia, Pretoria.

FOR ATTENTION: Mr. T Lekalakala

NOTE: Applications must be submitted on form Z83 and should be accompanied by certified copies of qualifications, ID as well as a comprehensive CV in order to be considered. It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualification Authority (SAQA). Short-listed candidates for SMS post will be required to undergo competency-based assessment and they will also be required to enter into a performance agreement and sign a financial disclosure annually. Correspondence will be limited to successful candidates only. If you have not been contacted within 3 months after the closing date of this advertisement, please accept that your application was unsuccessful. Shortlisted candidates will be subjected to a pre-employment screening and a Top Secret security vetting to determine the suitability of a person for employment. Failure to submit the requested documents will result in your application not being considered.

Click here to download a Z83 Application Form.







Questions after the interview:

At the end of an interview there is usually an opportunity where you can ask any questions you might have. This is a great opportunity to show the interviewer that you are interested in the position as well as the company. It is a good idea to prepare a few questions before the interview – this can be done while you are doing research on the company.

Your questions should show the interviewer that you are a good candidate for the position. Try and avoid questions that are based on your personal needs and preferences, for instance:

- How much leave will I get in a year?
- Will I be considered for promotion in my first year?
- When will I get an increase?
- What time can I leave in the afternoon?

These questions are inappropriate at this stage and will probably raise concerns on the side of the interviewer. Should you be the successful candidate then all these questions will be answered in your letter of appointment so don’t waste this opportunity by asking these basic questions.

If the position is an entry level job or very junior then you are welcome to ask questions in line with the position, for instance:

- Why did the previous person leave the position?
- What would the successful person be tasked to do in a typical day?
- How does this position fit into the department and / or company?
- Could you explain the company structure to me?
- Is there any further education assistance or support?

If the position is more senior then you can prepare question around the following themes:

- current issues that will face the successful candidate;
- inter-personal challenges in the department;
- any process, technology or people challenges that needs to be attended to urgently;
- key result areas that need urgent attention in the first few months;

The above information should get you started. Prepare a few questions so that you can show your worth. Good luck with your interview!

Assistant Director: Enterprise Risk Management




Reference number: NDT28/2014

SALARY: R270 804 per annum (Total inclusive package of R372 496 per annum)

CENTRE: Pretoria

REQUIREMENTS: An appropriate 3 year National Diploma / Degree in Risk Management, Auditing, Commerce or an equivalent qualification plus relevant working experience in the field of risk management, fraud and corruption. Key competencies: Knowledge of and understanding of Public Sector Risk Management Framework, Treasury Regulation, PFMA, King 3 Report on Corporate Governance, COSO framework, Fraud prevention and Anti-Corruption legislation. Understanding of government mandates and priorities. Policy development. Strategic Planning. Project Management. Advance computer and presentation skills. Ability to facilitate workshops; Ability to communicate with internal and external stakeholders; Willingness to work long hours and regular travelling. A valid driver’s licence will be an advantage.

DUTIES: The successful candidate will be responsible to develop and implement departmental Risk Management policies and strategies in line with applicable prescripts and directives; Develop procedures and processes to prevent and detect fraud and corruption. Provide advice on corporate governance, support the overall institutional risk management; Develop and manage the audit finding tracking system to inform the departmental risk register; ensure that strategic risks are identified for all departmental strategic objectives and that mitigation plans are developed to manage risk exposures. Compile the departmental risk registers, Compile the fraud risk register, Compile quarterly audit findings action plan analysis reports; Compile quarterly risk mitigation monitoring reports; Assist in compliance reviews and issue reports; Provide on-going technical advice and support to staff; Develop procedures and processes to prevent and detect fraud and corruption; Provide support to the Risk Management Committee Secretariat; Provide management staff with training on risk management and fraud prevention principles; Provide support on Business Continuity Planning measures; Support the Strategic Planning process to assist the department to improve quality of the Strategic Plan; Manage staff and resources in the unit.

ENQUIRIES: Mr Z Mguli, Tel. (012) 444 6738

NOTE: Short-listed candidates will be subjected to screening and security vetting to determine the suitability of a person for employment.

APPLICATIONS: The Director-General, National Department of Tourism, Private Bag x 424, Pretoria, 0001 or hand deliver to Tourism House, 17 Trevenna Street, Sunnyside, Pretoria, 0002, Attention Mr R Hobyani.

CLOSING DATE: 27 June 2014 at 16h30 (E-mailed, faxed and late applications will not be considered)

NOTE: In order to be considered, applications must be submitted on a Z83 form, accompanied by all required certified copies of qualifications, Identity Document, proof of citizenship if not an RSA citizen and a comprehensive CV (including three contactable references). It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).

Correspondence will be limited to short-listed candidates only. If you have not been contacted within three months of the closing date of this advertisement, please accept that your application was unsuccessful. All non SA citizens must attach a certified proof of permanent residence in South Africa. The Department reserves the right not to make an appointment.

Click here to download a Z83 Application Form.







Questions after the interview:

At the end of an interview there is usually an opportunity where you can ask any questions you might have. This is a great opportunity to show the interviewer that you are interested in the position as well as the company. It is a good idea to prepare a few questions before the interview – this can be done while you are doing research on the company.

Your questions should show the interviewer that you are a good candidate for the position. Try and avoid questions that are based on your personal needs and preferences, for instance:

- How much leave will I get in a year?
- Will I be considered for promotion in my first year?
- When will I get an increase?
- What time can I leave in the afternoon?

These questions are inappropriate at this stage and will probably raise concerns on the side of the interviewer. Should you be the successful candidate then all these questions will be answered in your letter of appointment so don’t waste this opportunity by asking these basic questions.

If the position is an entry level job or very junior then you are welcome to ask questions in line with the position, for instance:

- Why did the previous person leave the position?
- What would the successful person be tasked to do in a typical day?
- How does this position fit into the department and / or company?
- Could you explain the company structure to me?
- Is there any further education assistance or support?

If the position is more senior then you can prepare question around the following themes:

- current issues that will face the successful candidate;
- inter-personal challenges in the department;
- any process, technology or people challenges that needs to be attended to urgently;
- key result areas that need urgent attention in the first few months;

The above information should get you started. Prepare a few questions so that you can show your worth. Good luck with your interview!

Project Manager




Reference number: POST 23/58

Contract until 31 March 2016

Chief Directorate: HIV / AIDS (Global Fund Project)

SALARY: R495 603 per annum, This inclusive remuneration package consists of a basic salary, the states’ contribution to the Government Employees Pension Fund and a flexible portion that may be structured i.t.o. the applicable rules.

CENTRE: Pretoria, HSRC Building

REQUIREMENTS: An appropriate recognised Degree / National Diploma PLUS a qualification in Advanced Project Management PLUS a minimum of 3 years experience in managing projects PLUS experience in using project management tools. A postgraduate qualification in project management and registration with a relevant project management professional body will be an added advantage. Knowledge of the relevant Public Service Legislation. Knowledge of the project management discipline and life cycle (PMBOK, PRINCE2). Knowledge of project management techniques and tools. Competencies needed: Financial management. Planning and coordination. Project and programme management. People management and empowerment. Time management. Risk management. Presentation and facilitation. Computer literacy. Contract management. Conflict management. Stakeholder management. Communication (verbal and written). Capacity building. Analytical. Quality Management. Leadership. Critical thinking and problem-solving. Team work. Monitoring and evaluation. Attributes: Good interpersonal relations. Ability to work under pressure. Innovative and creative. Ability to work in a team and independently. Adaptability. Independent thinker. Cost consciousness. Honesty and integrity. Influencing.

DUTIES: Key Responsibilities: Develop project scope and executable project plans in collaboration with responsible managers. Support departmental managers in implementing appropriate project management tools and methodologies, processes and standards to ensure uniformity when executing projects. Facilitate and coordinate the implementation of allocated projects from initiation to closure. Compile and present project progress and close-out reports. Ensure quality project deliverables in line with the project plans. Identify and address emerging project risk ensuring project success.

ENQUIRIES Mr C Van Rooven Ms R Pooe Tel: (012) 312 7127 (012) 312 7832

It is our intention to promote representivity (race, gender and disability) in the Public Service through the filling of these posts and candidates whose transfer / promotion / appointment will promote representivity will receive preference.

APPLICATIONS: The Director General, Department of Social Development, Private Bag X901, Pretoria, 0001, Physical Address: HSRC Building, 134 Pretorius Street

FOR ATTENTION: Ms E de Waal

CLOSING DATE: 27 June 2014

NOTE: A curriculum vitae with a detailed description of duties, the names of two referees, certified copies of qualifications and identity document must accompany your signed application for employment (Z83). Shortlisted candidates for SMS posts will be required to undergo competence assessment. The successful candidate will sign an annual performance agreement, complete a financial disclosure form and also be required to undergo a security clearance. If the candidate is applying for an OSD post, certificates of service must be attached to the CV. No faxed or e-mailed applications will be considered. It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualification Authority (SAQA). Failure to submit the requested documents will result in your application not being considered. Applicants must submit separate application forms for each position they are applying for and clearly specify the district they would like to be placed. In case of hand delivery, applicants must register their employment application at the provincial office where they are applying. Personnel suitability checks will be conducted on short listed candidates and the appointment is subject to positive outcomes of the checks.

Correspondence will be limited to shortlisted candidates only. If you have not been contacted within three months after the closing date of this advertisement, please accept that your application was unsuccessful.

The Department of Social Development supports persons with disabilities.

Click here to download a Z83 Application Form.







Questions after the interview:

At the end of an interview there is usually an opportunity where you can ask any questions you might have. This is a great opportunity to show the interviewer that you are interested in the position as well as the company. It is a good idea to prepare a few questions before the interview – this can be done while you are doing research on the company.

Your questions should show the interviewer that you are a good candidate for the position. Try and avoid questions that are based on your personal needs and preferences, for instance:

- How much leave will I get in a year?
- Will I be considered for promotion in my first year?
- When will I get an increase?
- What time can I leave in the afternoon?

These questions are inappropriate at this stage and will probably raise concerns on the side of the interviewer. Should you be the successful candidate then all these questions will be answered in your letter of appointment so don’t waste this opportunity by asking these basic questions.

If the position is an entry level job or very junior then you are welcome to ask questions in line with the position, for instance:

- Why did the previous person leave the position?
- What would the successful person be tasked to do in a typical day?
- How does this position fit into the department and / or company?
- Could you explain the company structure to me?
- Is there any further education assistance or support?

If the position is more senior then you can prepare question around the following themes:

- current issues that will face the successful candidate;
- inter-personal challenges in the department;
- any process, technology or people challenges that needs to be attended to urgently;
- key result areas that need urgent attention in the first few months;

The above information should get you started. Prepare a few questions so that you can show your worth. Good luck with your interview!

Director: Customer Care and Services Improvement




Reference number: POST 23/57

Chief Directorate: Strategy, Planning, Development and Risk Management

SALARY: R819 126 per annum, This inclusive remuneration package consists of a basic salary, the state’s contribution to the Government Employees Pension Fund and a flexible portion that may be structured i.t.o. the applicable rules. The successful candidate will be required to enter into a performance agreement and to sign an employment contract.

CENTRE: Pretoria, HSRC Building

REQUIREMENTS: An appropriate Degree or equivalent qualification PLUS three years middle management experience in customer services / relations management and experience in coordinating service delivery improvement programmes. Experience in change management will be an added advantage. Knowledge of the relevant Public Service legislation. Knowledge and understanding of social development sector and programmes. Knowledge and understanding of the application of Batho Pele principles. Knowledge and understanding of customer care practices, processes and systems. Knowledge and understanding of Service Delivery Improvement Framework. Knowledge and understanding of customer care quality assurance framework. Competencies needed: Programme and Project management skills. Financial management skills. Communication skills. Policy analysis and development skills. Service delivery innovation. Problem solving and change management skills. People management and empowerment skills. Client orientation and customer focus. Stakeholder management skills. Presentation and facilitation skills. Service monitoring and evaluation skills. Personal attributes: Good interpersonal relationship. Ability to work under pressure. Ability to work in a team and independently. Innovative and creative. Adaptability. Diplomatic. Independent thinker. Cost consciousness. Honesty and integrity.

DUTIES: Key Responsibilities: Manage the development, review and implementation of customer care policy, strategy, guidelines, service charter and monitoring and evaluation framework. Coordinate the development of the department’s service delivery improvement plan. Manage the design and implementation of integrated social development customer care hub, as well as referral, escalation, follow-up and feedback mechanisms. Manage the implementation of customer care capacity building and change management initiatives to enhance the provision of frontline services and the image of social development sector. Conduct surveys to determine trends and levels of service delivery satisfaction with regard to social development services. Liaise with managers to ensure provisioning of feedback on enquiries or complaints forwarded to the Department by other organs of state such as the Public Protector, Presidential Hotline and Public Service Commission. Provide support to management and guidance to social development sector in relation to customer care improvement in service levels.

ENQUIRIES: Mr R Hlatshwayo Tel: (012) 312 7375

It is our intention to promote representivity (race, gender and disability) in the Public Service through the filling of these posts and candidates whose transfer / promotion / appointment will promote representivity will receive preference.

APPLICATIONS: The Director General, Department of Social Development, Private Bag X901, Pretoria, 0001, Physical Address: HSRC Building, 134 Pretorius Street

FOR ATTENTION: Ms E de Waal

CLOSING DATE: 27 June 2014

NOTE: A curriculum vitae with a detailed description of duties, the names of two referees, certified copies of qualifications and identity document must accompany your signed application for employment (Z83). Shortlisted candidates for SMS posts will be required to undergo competence assessment. The successful candidate will sign an annual performance agreement, complete a financial disclosure form and also be required to undergo a security clearance. If the candidate is applying for an OSD post, certificates of service must be attached to the CV. No faxed or e-mailed applications will be considered. It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualification Authority (SAQA). Failure to submit the requested documents will result in your application not being considered. Applicants must submit separate application forms for each position they are applying for and clearly specify the district they would like to be placed. In case of hand delivery, applicants must register their employment application at the provincial office where they are applying. Personnel suitability checks will be conducted on short listed candidates and the appointment is subject to positive outcomes of the checks.

Correspondence will be limited to shortlisted candidates only. If you have not been contacted within three months after the closing date of this advertisement, please accept that your application was unsuccessful.

The Department of Social Development supports persons with disabilities.

Click here to download a Z83 Application Form.







Questions after the interview:

At the end of an interview there is usually an opportunity where you can ask any questions you might have. This is a great opportunity to show the interviewer that you are interested in the position as well as the company. It is a good idea to prepare a few questions before the interview – this can be done while you are doing research on the company.

Your questions should show the interviewer that you are a good candidate for the position. Try and avoid questions that are based on your personal needs and preferences, for instance:

- How much leave will I get in a year?
- Will I be considered for promotion in my first year?
- When will I get an increase?
- What time can I leave in the afternoon?

These questions are inappropriate at this stage and will probably raise concerns on the side of the interviewer. Should you be the successful candidate then all these questions will be answered in your letter of appointment so don’t waste this opportunity by asking these basic questions.

If the position is an entry level job or very junior then you are welcome to ask questions in line with the position, for instance:

- Why did the previous person leave the position?
- What would the successful person be tasked to do in a typical day?
- How does this position fit into the department and / or company?
- Could you explain the company structure to me?
- Is there any further education assistance or support?

If the position is more senior then you can prepare question around the following themes:

- current issues that will face the successful candidate;
- inter-personal challenges in the department;
- any process, technology or people challenges that needs to be attended to urgently;
- key result areas that need urgent attention in the first few months;

The above information should get you started. Prepare a few questions so that you can show your worth. Good luck with your interview!

Assistant Director: Administration




Reference number: 198/2014

SALARY: R337 998 – R398 139 per annum (level 10) plus benefits

CENTRE: Pretoria

REQUIREMENTS: A relevant 3 year tertiary qualification plus 5 years’ experience OR a Senior Certificate and at least ten years’ relevant experience. High level of computer literacy and sound knowledge of the Microsoft Office suite. Excellent organisational skills and good interpersonal relations. Excellent communication skills. Policy Analysis and Development. Ability to maintain high level of confidentiality. Be able to work under pressure. Financial background and knowledge of PFMA, Treasury regulations, Public Service Act and general government supply chain environment.

DUTIES: Successful candidate will be rendering general logistical and programme / project management support. Coordinate Financial and Human Resources issues within the Unit. Responsible for all logistics planning related to travel and events. Manage incoming and outgoing correspondence. Oversee the implementation of policies, procedures and processes on Human Resources and Finance and give guidance / advice within the Unit. Develop and implement operating systems and procedures within the Unit. Manage internal and external working or customer relations. Draft minutes and correspondence and manage workflow record systems. Monitor and or oversee unit budget. Perform administrative functions such as assisting in preparing quarterly and annual performance reports.

ENQUIRIES: Ms WJ Oosthuizen, 012 308 1887 (HR related questions)

Ms E Moodley, 012 312 0000 (Content related questions)

The Department of Performance Monitoring and Evaluation is an equal opportunity, affirmative action employer. It is our intention to promote representivity (race, gender and disability) in the Department through the filling of these posts.

APPLICATIONS: Applications must be sent to: The Department of Performance Monitoring and Evaluation, attention Ms W Oosthuizen, by mail to Private Bag X944, PRETORIA, 0001 or hand delivered at Union Buildings, Main Entrance, Government Avenue, Pretoria. WEBSITE: www.thepresidency-dpme.gov.za

CLOSING DATE: 27 June 2014 @ 16h30

NOTE: The relevant reference number must be quoted on all applications. The successful candidate will have to sign an annual performance agreement and will be required to undergo a security clearance. Applications must be submitted on form Z.83 accompanied by copies of qualification(s), Identity Document (certified in the past 12 months.) Proof of citizenship if not RSA citizen, and a comprehensive CV specifying all experience indicating the respective dates (MM / YY) as well as indicating three reference persons with the following information: name and contact numbers and an indication of the capacity in which the reference is known to the candidate. Applicants will be required to meet vetting requirements as prescribed by Minimum Information Security Standards.

Note: Failure to submit the above information will result in the application not being considered. It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). Reference checks will be done during the selection process. Note that correspondence will only be conducted with the short-listed candidates. If you have not been contacted within three (3) months of the closing date of the advertisement, please accept that your application was unsuccessful. Shortlisted candidates must be available for interviews at a date and time determined by DPME. Applicants must note that pre-employment checks will be conducted once they are short-listed and the appointment is also subject to positive outcomes on these checks, which include security clearance, security vetting, qualification verification and criminal records. For salary levels 11 to 15, the inclusive remuneration package consists of a basic salary, the state’s contribution to the Government Employees Pension Fund and a flexible portion in terms of applicable rules. SMS will be required to undergo a Competency Assessment as prescribed by DPSA.

Click here to download a Z83 Application Form.







Questions after the interview:

At the end of an interview there is usually an opportunity where you can ask any questions you might have. This is a great opportunity to show the interviewer that you are interested in the position as well as the company. It is a good idea to prepare a few questions before the interview – this can be done while you are doing research on the company.

Your questions should show the interviewer that you are a good candidate for the position. Try and avoid questions that are based on your personal needs and preferences, for instance:

- How much leave will I get in a year?
- Will I be considered for promotion in my first year?
- When will I get an increase?
- What time can I leave in the afternoon?

These questions are inappropriate at this stage and will probably raise concerns on the side of the interviewer. Should you be the successful candidate then all these questions will be answered in your letter of appointment so don’t waste this opportunity by asking these basic questions.

If the position is an entry level job or very junior then you are welcome to ask questions in line with the position, for instance:

- Why did the previous person leave the position?
- What would the successful person be tasked to do in a typical day?
- How does this position fit into the department and / or company?
- Could you explain the company structure to me?
- Is there any further education assistance or support?

If the position is more senior then you can prepare question around the following themes:

- current issues that will face the successful candidate;
- inter-personal challenges in the department;
- any process, technology or people challenges that needs to be attended to urgently;
- key result areas that need urgent attention in the first few months;

The above information should get you started. Prepare a few questions so that you can show your worth. Good luck with your interview!

Deputy Director: FSD Systems & Processes




Reference number: 197/2014

SALARY: R630 822–R743 076 per annum all inclusive salary package per annum (Salary Level 12)

CENTRE: Pretoria

REQUIREMENTS: An appropriate 3 year degree plus a minimum of five years appropriate experience. Qualifications in the fields of Science, Monitoring and evaluation, Statistics, Knowledge management, Programme design and / or data management will be an added advantage. Must have in-depth experience of the working of all spheres of Government and must have experience of writing good quality technical and analytical reports and case studies. Should possess the following skills: High level of Problem solving and analytical ability, excellent verbal and written communication skills, high level of project and programme management skills, excellent report writing, high level of self-management. Advance skills in Microsoft Excel, Microsoft PowerPoint, Microsoft Word and SPSS. Must have a Driver’s license and must be willing to travel frequently.

DUTIES: Responsible for the implementation of effective and efficient programme tools, monitoring and reporting systems and production of knowledge products in support of the national frontline service delivery monitoring programme. This will involve designing and maintenance of national and provincial monitoring tools and guidelines, managing the database and data analyses. Communicating and distributing the FSDM knowledge products. Write high quality reports and other knowledge products and work with senior-level stakeholders to action findings from the reports.

ENQUIRIES: Ms WJ Oosthuizen, 012 308 1887 (HR related questions)

Ms D Mmako, 012 312 0328 (Content related questions)

The Department of Performance Monitoring and Evaluation is an equal opportunity, affirmative action employer. It is our intention to promote representivity (race, gender and disability) in the Department through the filling of these posts.

APPLICATIONS: Applications must be sent to: The Department of Performance Monitoring and Evaluation, attention Ms W Oosthuizen, by mail to Private Bag X944, PRETORIA, 0001 or hand delivered at Union Buildings, Main Entrance, Government Avenue, Pretoria. WEBSITE: www.thepresidency-dpme.gov.za

CLOSING DATE: 27 June 2014 @ 16h30

NOTE: The relevant reference number must be quoted on all applications. The successful candidate will have to sign an annual performance agreement and will be required to undergo a security clearance. Applications must be submitted on form Z.83 accompanied by copies of qualification(s), Identity Document (certified in the past 12 months.) Proof of citizenship if not RSA citizen, and a comprehensive CV specifying all experience indicating the respective dates (MM / YY) as well as indicating three reference persons with the following information: name and contact numbers and an indication of the capacity in which the reference is known to the candidate. Applicants will be required to meet vetting requirements as prescribed by Minimum Information Security Standards.

Note: Failure to submit the above information will result in the application not being considered. It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). Reference checks will be done during the selection process. Note that correspondence will only be conducted with the short-listed candidates. If you have not been contacted within three (3) months of the closing date of the advertisement, please accept that your application was unsuccessful. Shortlisted candidates must be available for interviews at a date and time determined by DPME. Applicants must note that pre-employment checks will be conducted once they are short-listed and the appointment is also subject to positive outcomes on these checks, which include security clearance, security vetting, qualification verification and criminal records. For salary levels 11 to 15, the inclusive remuneration package consists of a basic salary, the state’s contribution to the Government Employees Pension Fund and a flexible portion in terms of applicable rules. SMS will be required to undergo a Competency Assessment as prescribed by DPSA.

Click here to download a Z83 Application Form.







Questions after the interview:

At the end of an interview there is usually an opportunity where you can ask any questions you might have. This is a great opportunity to show the interviewer that you are interested in the position as well as the company. It is a good idea to prepare a few questions before the interview – this can be done while you are doing research on the company.

Your questions should show the interviewer that you are a good candidate for the position. Try and avoid questions that are based on your personal needs and preferences, for instance:

- How much leave will I get in a year?
- Will I be considered for promotion in my first year?
- When will I get an increase?
- What time can I leave in the afternoon?

These questions are inappropriate at this stage and will probably raise concerns on the side of the interviewer. Should you be the successful candidate then all these questions will be answered in your letter of appointment so don’t waste this opportunity by asking these basic questions.

If the position is an entry level job or very junior then you are welcome to ask questions in line with the position, for instance:

- Why did the previous person leave the position?
- What would the successful person be tasked to do in a typical day?
- How does this position fit into the department and / or company?
- Could you explain the company structure to me?
- Is there any further education assistance or support?

If the position is more senior then you can prepare question around the following themes:

- current issues that will face the successful candidate;
- inter-personal challenges in the department;
- any process, technology or people challenges that needs to be attended to urgently;
- key result areas that need urgent attention in the first few months;

The above information should get you started. Prepare a few questions so that you can show your worth. Good luck with your interview!

Outcomes Manager: Social Protection and Social Cohesion




Reference number: 196/2014

SALARY: R630 822 – R743 076 per annum all inclusive salary package (Salary level 12)

CENTRE: Pretoria

REQUIREMENTS: An appropriate 3 year qualification with 5 or more year’s experience in the social protection and social cohesion sector, knowledge of government policies and processes, with M&E concepts and tools an added advantage. Must be able to interact with the different players in the Social Protection and Social Cohesion sector and be able to operate independently and willing to work irregular hours and travel to perform duties away from Pretoria. High level of computer literacy and sound knowledge of the Microsoft Office suite is essential. A valid driver’s license is required. Skills required are: project management, interpersonal skills, strategic thinking and analytical skills, research skills, policy analysis, negotiation and problems solving, intergovernmental relational skills, presentation and facilitation skills, report writing, adaptability, high level of computer literacy, ability to work in a team and strong human relations, good communication both verbal and written skills and client orientation.

DUTIES: Responsible for conducting sector analysis and providing technical support to the Outcomes Facilitator in planning, monitoring and evaluation of Social Protection and Social Cohesion sector and related activities. This would involve: monitoring and assessing sector departments performance in relation to the Social Protection and Social Cohesion Outcome and preparing detailed reports and presentations in this regard; Conducting research and policy analysis focussed on and in support of Outcome 13 & 14; Render support to the Outcomes Facilitator in the execution of his / her duties i.e. represent the department and participate in forums and task teams, provide support to political principles on sector specific issues, support the budget review processes of the National Treasury and keep track of Presidential and Executive M&E interventions; Review and refine procedures for outcomes monitoring and reporting; Provide technical support to the departmental evaluations identified through the National Evaluation Plan; Assessment of sectoral annual performance plans; Interact with the Department of Social Protection and Social Cohesion, and other departments and entities to support government initiatives; Report on implementation of and progress with government programmes.

ENQUIRIES: Ms WJ Oosthuizen, 012 308 1887 (HR related questions)

Ms J Hlope, 012 312 0000 (Content related questions)

The Department of Performance Monitoring and Evaluation is an equal opportunity, affirmative action employer. It is our intention to promote representivity (race, gender and disability) in the Department through the filling of these posts.

APPLICATIONS: Applications must be sent to: The Department of Performance Monitoring and Evaluation, attention Ms W Oosthuizen, by mail to Private Bag X944, PRETORIA, 0001 or hand delivered at Union Buildings, Main Entrance, Government Avenue, Pretoria. WEBSITE: www.thepresidency-dpme.gov.za

CLOSING DATE: 27 June 2014 @ 16h30

NOTE: The relevant reference number must be quoted on all applications. The successful candidate will have to sign an annual performance agreement and will be required to undergo a security clearance. Applications must be submitted on form Z.83 accompanied by copies of qualification(s), Identity Document (certified in the past 12 months.) Proof of citizenship if not RSA citizen, and a comprehensive CV specifying all experience indicating the respective dates (MM / YY) as well as indicating three reference persons with the following information: name and contact numbers and an indication of the capacity in which the reference is known to the candidate. Applicants will be required to meet vetting requirements as prescribed by Minimum Information Security Standards.

Note: Failure to submit the above information will result in the application not being considered. It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). Reference checks will be done during the selection process. Note that correspondence will only be conducted with the short-listed candidates. If you have not been contacted within three (3) months of the closing date of the advertisement, please accept that your application was unsuccessful. Shortlisted candidates must be available for interviews at a date and time determined by DPME. Applicants must note that pre-employment checks will be conducted once they are short-listed and the appointment is also subject to positive outcomes on these checks, which include security clearance, security vetting, qualification verification and criminal records. For salary levels 11 to 15, the inclusive remuneration package consists of a basic salary, the state’s contribution to the Government Employees Pension Fund and a flexible portion in terms of applicable rules. SMS will be required to undergo a Competency Assessment as prescribed by DPSA.

Click here to download a Z83 Application Form.







Questions after the interview:

At the end of an interview there is usually an opportunity where you can ask any questions you might have. This is a great opportunity to show the interviewer that you are interested in the position as well as the company. It is a good idea to prepare a few questions before the interview – this can be done while you are doing research on the company.

Your questions should show the interviewer that you are a good candidate for the position. Try and avoid questions that are based on your personal needs and preferences, for instance:

- How much leave will I get in a year?
- Will I be considered for promotion in my first year?
- When will I get an increase?
- What time can I leave in the afternoon?

These questions are inappropriate at this stage and will probably raise concerns on the side of the interviewer. Should you be the successful candidate then all these questions will be answered in your letter of appointment so don’t waste this opportunity by asking these basic questions.

If the position is an entry level job or very junior then you are welcome to ask questions in line with the position, for instance:

- Why did the previous person leave the position?
- What would the successful person be tasked to do in a typical day?
- How does this position fit into the department and / or company?
- Could you explain the company structure to me?
- Is there any further education assistance or support?

If the position is more senior then you can prepare question around the following themes:

- current issues that will face the successful candidate;
- inter-personal challenges in the department;
- any process, technology or people challenges that needs to be attended to urgently;
- key result areas that need urgent attention in the first few months;

The above information should get you started. Prepare a few questions so that you can show your worth. Good luck with your interview!