Job Title: Vehicle Expediter
Branch/Department: Intergrated Services
Job Type Classification: Permanent
Location - Town / City: Samrand
Location - Province/Area: Gauteng
Position Overview: RESPONSIBILITIES: (including but not limited to)
- Ensuring optimal execution of the daily route plan through live / integrated vehicle tracking for all site vehicles against PLATO plan:
- Addressing of all variances against plan with drivers and customers & escalation where appropriate to driver debrief
- Constantly liaise with customers to optimise delivery schedules and lower the secondary distribution cost base through the reduction of turnaround time at the customer back door
- Measure on time delivery and turnaround time and reporting of deviations at a customer level on a daily, weekly and monthly basis
- Ensure that vehicle security procedures are followed
- Ensure that all returns / failed deliveries are communicated and that a unique reference # is issued to the driver to be presented at point of debrief
- RD report for planner on a daily basis to be submitted prior to routing session so that returns can be optimally included into the next day’s plan – accuracy of RD report is a key KPA
- Ensure route compliance by route on a daily basis including immediate notification where appropriate, ensure that the following events are dealt with as governed by tracking procedure
- Off route stops – resulting in increased customer deliveries per day and fewer routes (driver contracted & to be included in debrief report)
- Off route travel – resulting in reduced vehicle KMs per trip (driver to be contacted and to be included in debrief report)
- Customer delays – resulting in increased customer deliveries per day & fewer routes (Customer & Driver to be contacted & to be included in customer delay report)
- Out of sequence deliveries – to be included in the daily debrief report
- Ensure driver behaviour is monitored controlled and improved by the management of the following key driver events (to be escalated to UT)
- Ensure that the tracking system is accurately maintained so as to enable management of planned vs. actual routes through the:
- Optimisation of customer locations enabling >96% customer hit rate
- Ensure that all vehicles routed are tracked (all non-tracked vehicles to be explained on a daily basis)
Specific Role Responsibilities:
Qualifications and Experience:
- At least 2 years similar controlling or industry related experience
- Grade 12 or equivalent, Fluency in Zulu & Sotho (Advantageous), admin experience also an advantage
- Candidates need to be familiar with MS Office and have a working knowledge of MS Excel
- Resilient and enthusiastic (job requires continuous activity)
o Ability to resolve problems, communicate clearly & have good interpersonal skills. Communication with drivers and customers is the crux of the job
o People must be self-motivated and self-managed
o Will be part of a diverse team so the ability to get on with a wide range of individuals is a key requisite
o Willing to work shifts and extended hours upon short notice
Questions after the interview:
At the end of an interview there is usually an opportunity where you can ask any questions you might have. This is a great opportunity to show the interviewer that you are interested in the position as well as the company. It is a good idea to prepare a few questions before the interview – this can be done while you are doing research on the company.
Your questions should show the interviewer that you are a good candidate for the position. Try and avoid questions that are based on your personal needs and preferences, for instance:
- How much leave will I get in a year?
- Will I be considered for promotion in my first year?
- When will I get an increase?
- What time can I leave in the afternoon?
These questions are inappropriate at this stage and will probably raise concerns on the side of the interviewer. Should you be the successful candidate then all these questions will be answered in your letter of appointment so don’t waste this opportunity by asking these basic questions.
If the position is an entry level job or very junior then you are welcome to ask questions in line with the position, for instance:
- Why did the previous person leave the position?
- What would the successful person be tasked to do in a typical day?
- How does this position fit into the department and / or company?
- Could you explain the company structure to me?
- Is there any further education assistance or support?
If the position is more senior then you can prepare question around the following themes:
- current issues that will face the successful candidate;
- inter-personal challenges in the department;
- any process, technology or people challenges that needs to be attended to urgently;
- key result areas that need urgent attention in the first few months;
The above information should get you started. Prepare a few questions so that you can show your worth. Good luck with your interview!