Customer Service Jobs in Birmingham

  • Wed, 21 Oct 2020 00:58:00 +0200

    IT Support Technician Apprentice – Birmingham x 2 rolesShort description: Estio Technology Recruitment – West Midlands – successful candidate will possess excellent customer service skills and telephone manner. You will have experience in… Technician Location: Birmingham Weekly Hours Worked: 40 hours per week Salary: £4.15per hour…
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  • Tue, 20 Oct 2020 23:45:00 +0200

    Optical Assistant – BirminghamShort description: Inspired Selections – Birmingham – a strong reputation for quality and customer service and now have an opening for someone like minded to continue…Are you ready to join a customer focussed independent group with your future secure and quality…
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  • Tue, 20 Oct 2020 22:37:00 +0200

    Customer Service Steward – BirminghamShort description: Stadium – Birmingham – Job title: Customer Service Stewards Location: Erdington, Birmingham Salary; 25… please visit Who are we looking for…? We are looking for Customer Service Stewards in…
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  • Tue, 20 Oct 2020 22:31:00 +0200

    Clienteling & Service Consultant – Birmingham/ManchesterShort description: Selfridges – Birmingham – Manchester – and use your knowledge of Learning and Development to help take clienteling and customer service to the next level… just the kind of person we're looking for! This role can be based from either Birmingham…
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  • Tue, 20 Oct 2020 22:17:00 +0200

    Hire Controller, BirminghamShort description: Essential Recruitment – Birmingham – Monday to Friday 8.00am to 5.30pm £26,000 – £30,000 Birmingham, West Midlands Full Time…, Permanent Commercial, Secretarial & Administrative Hire Controller – North Birmingham Area Salary…
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Questions after the interview:

At the end of an interview there is usually an opportunity where you can ask any questions you might have. This is a great opportunity to show the interviewer that you are interested in the position as well as the company. It is a good idea to prepare a few questions before the interview – this can be done while you are doing research on the company.

Your questions should show the interviewer that you are a good candidate for the position. Try and avoid questions that are based on your personal needs and preferences, for instance:

- How much leave will I get in a year?
- Will I be considered for promotion in my first year?
- When will I get an increase?
- What time can I leave in the afternoon?

These questions are inappropriate at this stage and will probably raise concerns on the side of the interviewer. Should you be the successful candidate then all these questions will be answered in your letter of appointment so don’t waste this opportunity by asking these basic questions.

If the position is an entry level job or very junior then you are welcome to ask questions in line with the position, for instance:

- Why did the previous person leave the position?
- What would the successful person be tasked to do in a typical day?
- How does this position fit into the department and / or company?
- Could you explain the company structure to me?
- Is there any further education assistance or support?

If the position is more senior then you can prepare question around the following themes:

- current issues that will face the successful candidate;
- inter-personal challenges in the department;
- any process, technology or people challenges that needs to be attended to urgently;
- key result areas that need urgent attention in the first few months;

The above information should get you started. Prepare a few questions so that you can show your worth. Good luck with your interview!
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