Customer Service Jobs in Pune

  • Wed, 16 Jun 2021 06:56:00 +0200

    Operations Coordinator/Procurement (Pune, India)Short description: ZS Associates – Pune, Maharashtra – environment. Our people come from diverse backgrounds but share a passion for quality customer service… and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer…
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  • Tue, 15 Jun 2021 22:34:00 +0200

    Contact Center Technologies Implementation Cloud Services OperationsShort description: Accenture – Pune, Maharashtra – for support and escalations. Communicate service delivery health to all stakeholders and explain any… and trends. Management Level : 8 Work Experience : 8-10 years Work location : Pune Must Have Skills…
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  • Tue, 15 Jun 2021 22:10:00 +0200

    Senior Specialist – Customer Experience DesignerShort description: Mastercard – Pune, Maharashtra – . Job Title Senior Specialist – Customer Experience Designer We are looking for an experienced User Experience… and services Product Development team at our development center in Pune. The design function works as part…
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  • Mon, 14 Jun 2021 22:41:00 +0200

    Rapid Response | 6 to 9 years | Mumbai & PuneShort description: Capgemini – Mumbai, Maharashtra – with strong orientation towards customer service Must be able to support production tickets L2 L3 within stipulated SLAs…
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  • Sun, 13 Jun 2021 07:19:00 +0200

    System Admin (Pune)Short description: AMDOCS LTD – Pune, Maharashtra – deliverables that meet SLA (Service Level Adherence) and ensure CSAT (Customer Satisfaction). All you need… : Leila Houbby Location: India- Pune (Amdocs Site) Talent Acquisition: [[recruiterName…
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Questions after the interview:

At the end of an interview there is usually an opportunity where you can ask any questions you might have. This is a great opportunity to show the interviewer that you are interested in the position as well as the company. It is a good idea to prepare a few questions before the interview – this can be done while you are doing research on the company.

Your questions should show the interviewer that you are a good candidate for the position. Try and avoid questions that are based on your personal needs and preferences, for instance:

- How much leave will I get in a year?
- Will I be considered for promotion in my first year?
- When will I get an increase?
- What time can I leave in the afternoon?

These questions are inappropriate at this stage and will probably raise concerns on the side of the interviewer. Should you be the successful candidate then all these questions will be answered in your letter of appointment so don’t waste this opportunity by asking these basic questions.

If the position is an entry level job or very junior then you are welcome to ask questions in line with the position, for instance:

- Why did the previous person leave the position?
- What would the successful person be tasked to do in a typical day?
- How does this position fit into the department and / or company?
- Could you explain the company structure to me?
- Is there any further education assistance or support?

If the position is more senior then you can prepare question around the following themes:

- current issues that will face the successful candidate;
- inter-personal challenges in the department;
- any process, technology or people challenges that needs to be attended to urgently;
- key result areas that need urgent attention in the first few months;

The above information should get you started. Prepare a few questions so that you can show your worth. Good luck with your interview!
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