Job Title: Instructional Design Manager
Branch/Department: Integrated Services
Job Type Classification: Permanent
Location - Town / City: Samrand
Location - Province/Area: Gauteng
Position Overview: Resolve is looking for an Instructional Design Manager that can lead and guide a team in the Learning and development solutions business unit.
The person has to have extensive experience in the Instructional Design environment, and will lead a team of instructional designers (e-learning and face-to-face), graphic designers, media developers, and content developers.
Specific Role Responsibilities:
The Instructional Design Manager will:
- advise on and give direction to the team regarding
o instructional design for traditional classroom delivery
o instructional design for digital delivery (e-learning, m-learning, blended methods and classroom training technology)
o graphic design for printed and digital learning media
o digital media development for learning
o content development for different levels of literacy and content mastery
- analyse training needs
- design learning strategies
- critically review and align training material and programs with sound adult learning principles
- collaborate and facilitate knowledge transfer sessions with subject matter experts and internal partners in conducting needs analyses, writing learning objectives, designing and building curricula and developing assessments
- attend and participate in workshops to create context for content design
- develop designed programmes according to the specifications provided and ensure content is both appropriate and clearly communicated (scripts, narratives, blue prints and storyboards)
- creatively incorporate graphics, animations, audio, video, or other multimedia elements and interactivity into the programmes to enhance the learning experience
- design learning guide and e-learning templates that ensure knowledge retention
- design multi-modal toolkits that provide for knowledge, skills and attitude forming
- analyse, design, develop and implement comprehensive and supportive learning management structures, strategies, policies, plans, processes, procedures, tools (e.g. dashboards), interventions and programmes
- conduct research of best practice learning interventions, learning technologies, learning architectures, policies, procedures, guidelines and legislation related to learning management
- design and advise on learning management system structure, custom development and maintenance
- test SCORM packages on learning management system and QA reporting
- design, develop and implement standardised methods, procedures, governance and frameworks for his/her team
- provide learning solution advice and expertise to internal and external clients as a subject matter expert
- provide learning solution advice and expertise to their team members and transfer skills
Qualifications and Experience:
- 4 years or more experience in designing and developing customised instructor-led, e-learning and blended learning curricula with a proven understanding of instructional design and learning theory
- Experienced and skilled in the development of scripts, narratives, manuals, learning guides, assessor guides, assessments and storyboards
- At minimum a Bachelor's Degree in Learning and Development, Instructional Design or Related. Preference will be given to candidates who typically have a B.Ed Honours or Masters Degree in Instructional and Curriculum design and/or Computer Integrated Education
Skills and Personal Attributes:
- Computer literate MS Word, Excel, PowerPoint
- Understanding and knowledge of Articulate, Captivate, other authoring tools
- Understanding and knowledge of Photoshop, Flash, Picture file formats, Video codec formats, Video editing tools and processes
- Above-average presentation and innovation-socialisation skills
- Sound understanding of SAQA, QCTO, Unit Standards and SETA's
- Excellent verbal and written communication
- Ability to apply critical thinking to solve seemingly near-impossible situations
- Excellent client relationship skills
Questions after the interview:
At the end of an interview there is usually an opportunity where you can ask any questions you might have. This is a great opportunity to show the interviewer that you are interested in the position as well as the company. It is a good idea to prepare a few questions before the interview – this can be done while you are doing research on the company.
Your questions should show the interviewer that you are a good candidate for the position. Try and avoid questions that are based on your personal needs and preferences, for instance:
- How much leave will I get in a year?
- Will I be considered for promotion in my first year?
- When will I get an increase?
- What time can I leave in the afternoon?
These questions are inappropriate at this stage and will probably raise concerns on the side of the interviewer. Should you be the successful candidate then all these questions will be answered in your letter of appointment so don’t waste this opportunity by asking these basic questions.
If the position is an entry level job or very junior then you are welcome to ask questions in line with the position, for instance:
- Why did the previous person leave the position?
- What would the successful person be tasked to do in a typical day?
- How does this position fit into the department and / or company?
- Could you explain the company structure to me?
- Is there any further education assistance or support?
If the position is more senior then you can prepare question around the following themes:
- current issues that will face the successful candidate;
- inter-personal challenges in the department;
- any process, technology or people challenges that needs to be attended to urgently;
- key result areas that need urgent attention in the first few months;
The above information should get you started. Prepare a few questions so that you can show your worth. Good luck with your interview!