Pension Administrator x2

Reference number: HR 4/4/5/20

SALARY: R227 802 per annum

CENTRE: Labour Centre: Pietermaritzburg (1 post) and Richards Bay ( 1 post)

REQUIREMENTS: Grade 12 (NQF4) / A three year tertiary qualification degree / diploma in Public Management / Administration / Social science / OHS / Finance / HRM is required. Five years experience in a claims processing environment of compensation or medical claims is highly desirable plus three years experience in pension administration. Knowledge: Department of Labour and Compensation Fund objectives and business functions, Directorate goals and performance requirements, Management functions and management skills, Human anatomy / Biology and medical terminology, Compensation Fund Services, Compensation Fund Value Chain and business processes, Relevant Fund policies, procedures and processes, Stakeholders and customers, Customer Service (Batho Pele principles), Fund Values, Required IT knowledge, IT Operating Systems, Risk Awareness, COIDA Act, Regulations and Policies , COIDA tariffs ,Technical Knowledge. Skills: Required Technical Proficiency, Business writing, Required IT, Fund IT Operating Systems, Data Capturing, Data and records management ,?Telephone etiquette.

DUTIES: Render pension administrative duties. Claims adjudication and processing.

ENQUIRIES: Ms N Cweba, Tel: (031) 366 2028

APPLICATIONS: Chief Director: Provincial Operations: P O Box 940, Durban, 4000

FOR ATTENTION: Sub-directorate: Human Resources Management, Kwazulu-Natal

It is the Department’s intention to promote equity (race, gender and disability) through the filling of this post with a candidate whose transfer / promotion / appointment will promote representivity in line with the numeric targets as contained in our Employment Equity plan.

CLOSING DATE: 23 June 2014 at 16:00

NOTE: Applications must be submitted on form Z83, obtainable from any Public Service Department or on the internet at / documents. The completed and signed form Z83 should be accompanied by a recently updated, comprehensive CV as well as recently certified copies of all qualification(s) and ID-document [Driver’s license where applicable]. Non-RSA Citizens / Permanent Resident Permit Holders must attach a copy of their Permanent Residence Permits to their applications. Should you be in possession of a foreign qualification, it must be accompanied by an evaluation certificate from the South African Qualification Authority (SAQA). Applicants who do not comply with the above-mentioned requirements, as well as applications received late, will not be considered. The Department does not accept applications via fax or email. Failure to submit all the requested documents will result in the application not being considered. Correspondence will be limited to short-listed candidates only. If you have not been contacted within eight (8) weeks after the closing date of this advertisement, please accept that your application was unsuccessful. Suitable candidates will be subjected to a personnel suitability check (criminal record, citizenship, credit record checks, qualification verification and employment verification). Where applicable, candidates will be subjected to a skills / knowledge test. Successful candidates will be appointed on a probation period of 12 months. The Department reserves the right not to make any appointment(s) to the above post. Successful candidates will be expected to sign a performance agreement.

Click here to download a Z83 Application Form.

Questions after the interview:

At the end of an interview there is usually an opportunity where you can ask any questions you might have. This is a great opportunity to show the interviewer that you are interested in the position as well as the company. It is a good idea to prepare a few questions before the interview – this can be done while you are doing research on the company.

Your questions should show the interviewer that you are a good candidate for the position. Try and avoid questions that are based on your personal needs and preferences, for instance:

- How much leave will I get in a year?
- Will I be considered for promotion in my first year?
- When will I get an increase?
- What time can I leave in the afternoon?

These questions are inappropriate at this stage and will probably raise concerns on the side of the interviewer. Should you be the successful candidate then all these questions will be answered in your letter of appointment so don’t waste this opportunity by asking these basic questions.

If the position is an entry level job or very junior then you are welcome to ask questions in line with the position, for instance:

- Why did the previous person leave the position?
- What would the successful person be tasked to do in a typical day?
- How does this position fit into the department and / or company?
- Could you explain the company structure to me?
- Is there any further education assistance or support?

If the position is more senior then you can prepare question around the following themes:

- current issues that will face the successful candidate;
- inter-personal challenges in the department;
- any process, technology or people challenges that needs to be attended to urgently;
- key result areas that need urgent attention in the first few months;

The above information should get you started. Prepare a few questions so that you can show your worth. Good luck with your interview!
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