Job Title: Sales Executives (New & Used) - Lindsay Saker (Position of Interest)
Branch/Department: Sales Department
Company: Lindsay Saker
Job Type Classification: Permanent
Location - Town / City: Various Dealerships
Location - Province/Area: Gauteng
Achieve set sales targets by providing all customers with unrivalled service excellence and maintaining constructive relationships in order to ensure that every customer's experience has been outstanding.
Specific Role Responsibilities:
- Develop the business to reach set sales targets for the month.
- Drive specific strategies to retain and grow existing customer base.
- Manage customer expectations to ensure effective delivery of service.
- Total commitment to achieve sales targets and growth by venturing and creating opportunities using own skills.
- Identify and venture into new revenue streams.
- Ensure customer's escalation is managed and feedback is provided.
- Negotiating the terms of an agreement and closing sales.
- A strong understanding of industry and market trends and customer behaviour.
- Evaluate vehicles correctly.
Qualifications and Experience:
- Minimum Grade 12. Non- negotiable.
- 3 years sales executive experience.
- A Code 8 Driver's Licence is vital.
- Computer literacy required.
- Proven track record of meeting regular monthly targets on budget and CSI.
Skills and Personal Attributes:
- Customer and sales management.
- Understanding of the compliance governing the retail industry would be an advantage.
- Knowledge of the areas' most spoken languages an advantage.
- Experience in cold calling to develop a client base.
- Growing the market experience.
- Knowledge in motivate and Kerridge will be an huge advantage.
- Knowledge of dealership policies and procedures.
- Knowledge of broader competitive motor industry.
- Knowledge of complete VW SA structures and procedures.
- Knowledge of economic & financial factors affecting the industry.
- In-depth product knowledge on all related aspects.
- Knowledge of product image and corporate branding.
- Product Knowledge will be huge advantage.
- Self motivated priority-setting and time management.
- Oral communication skills; negotiation and influencing skills.
- Accurate customer needs analysis and understanding.
- Accurate customer qualifying.
- Interpersonal and interactive skills.
- Effectively understanding and interpreting customer behaviours and emotions.
- Strong administrative skills.
- Professionalism and presentable.
- Negotiation and persuasiveness skills.
- Closing skills.
- Networking and lead generation skills.
No lateral transferred allowed.
Applications should be accompanied by an up to date CV indicating achievements, knowledge, skills and qualifications. A written letter of recommendation and reference from your current superior should be attached to the application.
Questions after the interview:
At the end of an interview there is usually an opportunity where you can ask any questions you might have. This is a great opportunity to show the interviewer that you are interested in the position as well as the company. It is a good idea to prepare a few questions before the interview – this can be done while you are doing research on the company.
Your questions should show the interviewer that you are a good candidate for the position. Try and avoid questions that are based on your personal needs and preferences, for instance:
- How much leave will I get in a year?
- Will I be considered for promotion in my first year?
- When will I get an increase?
- What time can I leave in the afternoon?
These questions are inappropriate at this stage and will probably raise concerns on the side of the interviewer. Should you be the successful candidate then all these questions will be answered in your letter of appointment so don’t waste this opportunity by asking these basic questions.
If the position is an entry level job or very junior then you are welcome to ask questions in line with the position, for instance:
- Why did the previous person leave the position?
- What would the successful person be tasked to do in a typical day?
- How does this position fit into the department and / or company?
- Could you explain the company structure to me?
- Is there any further education assistance or support?
If the position is more senior then you can prepare question around the following themes:
- current issues that will face the successful candidate;
- inter-personal challenges in the department;
- any process, technology or people challenges that needs to be attended to urgently;
- key result areas that need urgent attention in the first few months;
The above information should get you started. Prepare a few questions so that you can show your worth. Good luck with your interview!